Oracle Sales Cloud – Introduction

This article will provide information on the pricing and licensing of Oracle Sales Cloud Pricing, which is a set of cloud services that aid in sales automation and service management. It will explain the different cloud services offered by Oracle and their pricing, as well as the differences between the various versions. The article will also discuss the licensing requirements for Oracle Sales Cloud and what is needed in order to obtain a license for this cloud service.

What is Oracle Sales Cloud? 

• Oracle Service Cloud is a suite of cloud services that support sales automation and service management. It is available in 3 different versions with varying prices and features.
• The licensing metric for Oracle Service Cloud is Hosted Named User, which means that any individual authorized to access the hosted service must be licensed, regardless of actual usage.
• Oracle Sales Cloud has three pricing options: Standard ($65/month), Enterprise ($150/month), and Premium ($200/month). The minimum purchase is ten hosted named users, and the minimum contract term is three years.

Oracle Sales Cloud Challenges

When considering purchasing Oracle Fusion Sales and Service Cloud, companies may face challenges such as:

1. Determining which cloud service is the most suitable for their needs.
2. Understanding the various cloud licensing models available.
3. Identifying any additional cloud licensing services that may be required.
4. Being alerted by Oracle about over-usage or procurement errors that could result in higher-than-expected costs for cloud deployment.

Oracle Sales Cloud Components

Products included in Oracle Fusion Sales and Oracle Service Cloud, 

1. Sales force automation
2. Leads & Opportunity management
3. Activities, Notes, and Attachments
4. Email integration
5. Mobile App & Offline platform
6. Sales coach assessments
7. Sales Forecast Management
8. Sales analytics
9. Territory Management
10. Incentive Compensation
11. Customer data management
12. Fusion Customer Hub
13. Accounts, Contacts, and Households
14. Data Quality (50,000 records/customer)
15. Service Requests
16. Applications Extensibility Framework
17. Transactional Business Intelligence

Additional requirements and prerequisites:

• If the Fusion sales and service standard cloud service is not ordered, another sales and service base offering should not be selected.

The following options are allowed:

• All users on Fusion sales and service premium
• All users of Fusion sales and service enterprise
• All users on Fusion sales and service standard

Oracle Sales Cloud Editions

Oracle Fusion Sales and Service Cloud offer three different services, which vary in price and features. Here is a breakdown of the services and their included features:

1. Oracle Fusion Sales and Service Standard Cloud Service:

• Sales Force Automation
• Territory Management
• Customer Data Management
• Service Requests
• Application Extensibility
• Oracle Transactional Business Intelligence

1. Oracle Fusion Sales and Service Enterprise Cloud Service:

• All capabilities of Oracle Fusion Sales and Service Standard Cloud Service
• Incentive Compensation
• Knowledge Management
• Service Request Management
• Service Email
• Asset Management
• Omnichannel Framework
• Service Work Order management

1. Oracle Fusion Sales and Service Premium Cloud Service:

• All capabilities of Oracle Fusion Sales and Service Enterprise Cloud Service
• Business Plans
• Oracle Fusion Chat
• CoBrowse

Oracle Sales Cloud Licensing

Oracle Fusion Sales and Service Cloud have a licensing metric of Hosted Named User. This means that any individual authorized by you to access the hosted service, whether they are actively using it at a given time or not, must be licensed. This includes all individuals who have been granted access to the cloud products listed above, regardless of their actual usage. It is recommended that you review your Oracle SaaS usage and consider using a service for Oracle SaaS usage optimization and analysis. If you have generic usernames, all users behind the generic username must also have a cloud license.

Oracle Sales Cloud pricing

1. Oracle Fusion sales and service Standard cloud service are $65 a month.
2. Oracle Fusion sales and service Enterprise cloud service is $150 a month.
3. Oracle Fusion sales and service Premium cloud service are $200 a month.

Procurement and licensing considerations:

• The minimum purchase is ten hosted named users, and the minimum contract term is three years.
• If you purchase Oracle Fusion Sales and Service Premium, you must also purchase one of the following industry verticals:

1. Oracle Fusion Sales and Service for communication
2. Oracle Fusion Sales and Service for Consumer goods
3. Oracle Fusion Sales and Service for Financial Services
4. Oracle Fusion Sales and Service for High Tech and manufacturing cloud.

• This means that the monthly subscription will have the following formula: Price for Oracle Fusion Sales and Service Premium + Price for the industry vertical.

Need help with your Oracle Sales Cloud Contract?

Our Oracle Sales Cloud Optimization service helps organizations get the most value out of their Oracle Sales Cloud investment. We offer the following services:

• Assessing the organization’s needs and helping them determine which Oracle Sales Cloud service is the most suitable for their needs.
• Designing a customized Oracle Sales Cloud Agreement to maximize value and meet the organization’s specific requirements.
• Negotiating the best pricing for the organization’s chosen Oracle Sales Cloud service.
• Providing ongoing support and guidance to ensure the organization is maximizing its use of Oracle Sales Cloud.